SHIPPING
All orders are normally processed within 2 business days and shipped from our Pillow factory in Canada. We try our best to ship all across the globe and offer Free Shipping for orders over $170 to Canada and Contiguous USA (except Alaska, Hawaii, Puerto Rico).
Contiguous USA Orders:
- FREE shipping on all orders over $170 to Contiguous USA
- Non-contiguous - Alaska, Hawaii, Puerto Rico - shipping starts at $49
- 5 – 10 business days delivery timing (estimated)
International Orders
- Shipping fee starting at $79.99 for International orders
- 7 – 14 business days delivery timing (estimated)
Additional Import Costs
Orders shipped outside of North America may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such fees as well as customs clearance charges once a shipment reaches the recipient’s country. Customs policies vary widely from country to country, you should contact your local customs offices for more details. When custom clearance procedures are required, it can cause delays beyond our original delivery estimates.
Pillow Dimensions & Weights
Full Size 22" L x 14” W | 3.0 lbs.
Travel 12” L x 11” W | 1.7 lbs.
Pediatric 14” L x 11” W | 1.7 lbs.
The height of the enVy pillows range from 1.5 to 5 inches. Neck supports 2.5 to 3.5 inch height.
Oeko-Tex Certified Undyed Cotton.
Eco-INSTITUT Certified 100% Natural Latex..
OEKO-TEX®: Class 1 certification free of harmful substances TENCEL, SILK pillowcases and 100% Cotton pillow protector.
Eco-INSTITUT Certified Natural Latex
Our moulded ergonomic latex pillows are designed for back- and side-sleepers with dual density neck supports plus 1” Latex LIFT for those who want a higher loft pillow
Our Fabrics
We use 100% undyed cotton for our pillow protector liner. Our fabrics (Cotton, SILK, TENCEL and Organic HEMP) have received STANDARD 100 by OEKO-TEX®: Class 1 certification to ensure no harmful substances are present as a result of processing, to include banned substances, toxic chemicals, pesticides, and dyes.
Care
Do not wash the Latex material. Avoid removing the cotton protective liner. The pillow covers can be machine washed on a very gentle cycle, gentle detergent (zipper closed) and in a lingerie bag HOWEVER we always recommend hand washing instead. Do not use bleach. Tumble dry low but preferably hang dry.
Warranty & 90 Night Promise
The enVy full size pillow is covered by a 90-night trial (you are responsible for return shipping to our pillow warehouse in Canada) and a 2-Year Warranty. (The smaller sized pillows are not covered by our 90 Night Promise.)
A law label is a legally required tag or label on new pillow that describes the interior filling materials. Few companies will share this information prior to your purchase because it separates fact from marketing hype. We believe differently. Our pillows are designed and assembled in Canada, our Natural Latex comes from sustainable rubber trees in Vietnam.
NO polyurethane foams, NO memory foams, NO synthetic foams, NO latex blends, NO chemical adhesives, NO vinyl, No Polyurethane, No PLU, and NO chemical flame retardants or synthetic fire barriers are used.
